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Mission
To provide outstanding customer service for water, sewer, trash and recycling services to Prosper residents and businesses.
Services
The Town of Prosper Utility Billing Department is responsible for customer services related to water, sewer, trash, and recycling. This includes initiating, transferring and terminating services, billing, adjustment requests, account maintenance, work orders and collection services.
Customers are billed on a monthly basis. The monthly services on the utility bill are fees associated with council-approved rates for water, sewer, trash, recycling and miscellaneous Public Works charges.
The Utility Billing Department would be happy to provide a more detailed explanation of your utility bill. Our staff is also available to assist customers with general inquiries and concerns relating to the Town of Prosper utility services. You can contact them by phone at 972-346-2640.
**NOTICE to RESIDENTS of GLENBROOK ESTATES**
The Town of Prosper currently provides only trash and recycling services to Glenbrook Estates. Water and sewer services are provided by the Mustang Utility District. You may contact them at 940-440-9561 to set up water/sewer service. |
Important Information:
Solid Waste & Recyciling Service Rates
Effective February 2009
Solid Waste Fast Facts FAQ's Flyer
New Water & Wastewater Service Rates
Effective October 2011
Previous Water & Wastewater Service Rates
Effective November 2010
Bill Estimator
in Excel format
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